Orders are processed in a method maximum of 3 days.
Delivery charges apply to the order, they depend on the country to which the package is sent. Delivery costs are free in Europe.
Change of address: No change of address can be made after an order has been confirmed.
Once the order is processed, you will receive a confirmation email which will contain the tracking number of your package and you will be able to track it.
Nomad Community makes the shipments through Its strategic allies. Problems in delivery, delays, damage, loss or theft are the responsability of the shipping company, however you can contact us to support you with the follow up.
You will receive your package within 4-5 working days. Order delivered in several packages: for logistical reasons, your order may be delivered in two or more packages. In this case, an e-mail will be sent to you.
It’s simple, you must send us your request by email to this address: contact@nomad-community.com. You have 14 days from receipt of the product to send us your request.
Articles of Nomad Community are guaranteed exchange, as long as the merchandise has not been altered by the customer, meaning that the client have previously have been dressed or washed the items.
Once the the exhange or return order has arrived at Nomad Community store, It will be sent to the quality control department, If your items are in the correct condition to accept the return, we will proceed to send your change for the requested items or make your refund of money.
Changes or Returns are not accepted on items on sale or such as hats, accessories
No only that the customer is responsible for the shipping costs of both the return and the return package